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Google Places – We currently do not support the location

13th January, 2012

We came across a strange bug yesterday linked with Google Places; a business listing we verified years ago now said, “We currently do not support the location…” when you searched for it in Google Maps.

If a client calls / emails saying their business listing has completely disappeared, now replaced with “We currently do not support the location…” then what should you do?

1) Visit: http://support.google.com/places/bin/static.py?hl=en&ts=1386120&page=ts.cs
2) Choose: I have verified > Yes > “My listing no longer appears on Google Maps.”
3) Make a note under the address; “Listing now shows: We currently do not support the location…”

I can appreciate this is pretty frustrating, however hats off to the support team at Google Places who fixed the above for us within 24 hours! If you come across a similar bug then I hope this fix helps…

 

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